Frequently Asked Questions Regarding Sunsetting InfoWorks CS

With the release of InfoWorks ICM Sewer Edition in 2013, Innovyze delivered the next generation of InfoWorks CS (CS), a significantly refined product using the latest technology and specifically designed to provide all existing CS users with a like-for-like upgrade path from InfoWorks CS to the newer, more powerful InfoWorks ICM platform.

Based on the success of InfoWorks ICM Sewer Edition (ICM SE), a decision has been taken to cease any further development of CS and retire the product from our portfolio of active products. Its retirement date was December 1, 2014, after which we will no longer sell new licenses of InfoWorks CS, but we will continue to provide support for existing CS users, with valid annual maintenance contracts, until December 1, 2015.

This document aims to provide answers to the questions that you may have regarding sunsetting InfoWorks CS.

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    Advanced Calibration Graphs and Advanced Reference Graphical Comparisons in InfoSWMM 13

    One of the most valuable tools in any simulation program is the ability to compare monitored and predicted data.  The new InfoSWMM v13 excels in its ability to effectively compare monitored and predicted data, the results of different scenarios and in the making of mixed graphs comparing disparate elements in the network.  The graphs can be viewed using Multiple Reference Panels or with multiple Reference Axes.  InfoSWMM v13 allows the comparison of 15 types of monitored data for Nodes, Links and Subcatchments.  The Calibration comparisons can be made for Node Depth, Node Head, Lateral Inflow, Flooding, Node Quality, Storage Volume, Link Flow, Link Depth, Link Head, Link Velocity, Runoff, Snow Depth, Groundwater Flow, Groundwater Elevation and Water Quality Washoff (Figure 1).   The Calibration Reference graph in addition will show the Volume comparison  between predicted and monitored data (Figure 2).  InfoSWMM has the ability to plot up to 66 node,  link, subcatchment, LID, 2D and System output variables which helps in understanding and interpreting the model output.  The new InfoSWMM v13 greatly expands the ability to view and understand all of these model view variables in concise and clear graphs.  The new graphics are also available in InfoSWMM for transects, curves, time series, DB tables, Report Manager output Tables and any graph in any dialog box of InfoSWMM.  The new graphics are also a feature in H2OMap SWMM v13.  InfoSWMM and H2OMap SWMM are based on the current version of EPA SWMM 5 or 5.1.007.

    Area, bar and line options for the System Results in InfoSWMM. The graphs can have reference panels, reference axes, custom markers, lines and colors, compare calibration data and scenario output.

    Area, bar and line options for the System Results in InfoSWMM. The graphs can have reference panels, reference axes, custom markers, lines and colors, compare calibration data and scenario output.

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      New InfoNet Vesion 15.5 Released – Introducing InfoNet Desktop & Suite Editions.

      Exciting news… Very exciting news, I think so anyway, so InfoNet is now Desktop and Suite.

      To explain and clarify, InfoNet Desktop is what we’re all accustomed to and have come to love over the many many years. A purpose-built asset management modelling and data analysis system for water distribution, wastewater collection and stormwater networks as well as open channel and flood defences. It enables users to view, manage, integrate, validate, analyse and report on their network data to obtain accurate, up-to-date, auditable information on network infrastructure and performance. InfoNet enables well-informed, cost-effective and action-oriented decision making for both day-to-day operational management and long-term network planning. To gain the clearest possible picture of network infrastructures, users can integrate a host of applications and data sets they already use, including generic GIS, corporate databases, maintenance management systems, field data systems, SCADA, hydraulic modelling/analysis software and other corporate applications.

      At this point I stress that we will, here at Innovyze, continue to aggressively develop InfoNet Desktop as we’ve always done in the past. Pushing out the envelope in introducing new functionality and features, adding new objects as well as evolving existing ones.

      InfoNet Suite, What is this ‘new’ InfoNet Suite? Well this enables users to create user defined objects to extend the preconfigured water or sewer data models. InfoNet Suite also includes a new network type, the ‘Asset Network’, which doesn’t include an object model, it is effectively a blank slate. User defined objects can be used to define all of the objects within the Asset Network. These assets can include roads, signs, benches, schools, buildings, parks and recreation areas, trees, treatment plants, tanks, and pumps as well as water, wastewater and stormwater networks as well as any tasks performed on these.

      The existing Collection and Distribution Networks objects (node, pipe, pump etc.) cannot be expanded, but all objects will now have forty user text and user number fields as well as the existing five user date fields. Common InfoNet tools can still be used with user defined objects, including data flags, version control, rich thematic maps and SQL analysis.

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        Dealing with Results which ‘Fail to Download’ in Infoworks ICM

        Occasionally, when running InfoWorks ICM in a workgroup environment and running simulations remotely, the results from a completed simulation may fail to download, possibly due to network connectivity/latency issues or due to a full local disk (results are saved locally by default).

        When this occurs, it is possible to copy the results manually into the local results folder from the working folder of the ICM agent which was running the simulation.  In InfoWorks ICM, the simulation status is stored in a file alongside the IWR file in the results folder.  If you right click on your run in the UI, you will see that each run has an ID.  Make a note of the number of the run you are interested in.   If you go to Agent Manager which runs the simulation, there will be an Agent Working Folder location specified.  The default location is C:\ProgramData\INnovyze\InfoWorksAgent.  Navigate to this location. In the Agent working folder you will see that there are a number of files called SIMXX where XX is the ID number noted earlier.  These can be manually copied and pasted into the local results folder.

        Once copied across, you will then need to edit the status file as before in order to open them in InfoWorks ICM. For Simulation ID 25, the IWR results file is called SIM25.iwr and there will be a text file alongside called SIM25.status which contains the status information, for example:-


        The number 3 for Status indicates that the simulation was successful.  Therefore if you edit the file with a text editor and change any different status value to 3, InfoWorks ICM will think the simulation was successful and attempt to open the results.

        It should be noted, that the above steps should only be used when the results have failed to download, editing the underlying files for any other reason may lead to file errors and database corruption.

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          Little Gems Of Functionality – Network Summary

          Short blog to highlight some long forgotten bit of functionality. Functionality that has been here in InfoNet for long while and sometimes it’s the simple stuff can be the most useful. So how about for a quick overview report of the network then try main menu Network > Network Summary, which can be run on the entire network a select or zone. The output to screen a simple breakdown of the network.

          Network Summary Output.

          Network Summary Output.

          Main menu Reports > Summary Report will output to either HTML or a WORD Report.

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            What Time did the Survey/Repair/Incident Happen At?

            CCTV 'When Surveyed'

            Surveys, repairs and incidents all contain date fields which include a time. In the CCTV Survey dialog box above, the ‘When Surveyed’ field is split in two. However this is actually just the one field.

            Using the TIMEPART(date) function, described below, it should be possible to pull out the time part.

            TIMEPART(date) – Given a date, returns the time part as a number in minutes e.g. if the date is 01/02/2008 12:34 this returns 754.0 – the number of minutes after midnight.

            The following SQL code shows how to pull out the time and display it not as a numerical in the number of minutes after midnight but rather as an hh:mm value.

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              Running Infoworks ICM/Infonet in another language

              Occasionally, it may be desired to change the language in which InfoWorks ICM/Infonet (and other InfoWorks products such as IWCS/RS/WS) is displayed, for instance when visiting clients or colleagues in other countries.  If your PC is set up in a particular language due to the system locale and that language is supported in InfoWorks then the software will appear in that language by default (otherwise it will appear in English).

              If, however, you would like to see the software menus in English despite the PC system locale being in, say, France, it is possible to override the language by running a command line argument.

              The command line argument mechanism works by adding the following:


              to the command line when you run the software. You can, of course, do this by setting up a new short-cut and adding the following to the ‘Target’ field (for ICM and using the French language).

              "C:\Program Files (x86)\Innovyze Workgroup Client 5.0\InnovyzeWC.exe" /LANG:F

              The available languages and their key values are as below:-

              1. French F
              2. Japanese J
              3. Spanish S
              4. Dutch D
              5. Vlaams V (i.e. Flemish for Belgium)
              6. Italian I
              7. Portuguese P
              8. Simplified Chinese SC
              9. Belgian French FB
              10. Korean K
              11. English E

              The strings (both LANG and the letter for the incarnation) are case insensitive.

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                InfoWater V11.5 New Features

                Pump System Analyst (PSA)

                With the PSA extension, users are now able to quickly determine whether a pump station meets pump capacity requirements and to design the pump station improvement plan that best satisfies system needs and maintains optimal pumping efficiency.  Both series and parallel pumps are fully supported in determining the best options for pump station upgrade.  Multiple pump curves and system head curves can be displayed simultaneously on a single graph.

                Let’s assume you want to evaluate whether an existing fire pump can support a required fire demand of 1,000 gpm (Refer to Fig-1).  First, open PSA, select Pump 200 into PSA, run the PSA analysis, and the dialog box showing the results will be displayed.  Then, in the PSA Results dialog box, add Fire Pump 210 into the Combination Pumps section; make sure the Individual radio button is checked, and click the Update button to update the graph on the right.  The pump curves for both Pump 200 and Pump 210 are shown individually in the graph.  From the operating points where the system head curves intersect the pump curve of Pump 200, one can see the system demand is roughly 400 gpm.  In order to accommodate additional 1,000 gpm fire demand, it is expected that the operating points shift to the right (roughly 1,400 gpm) by turning on Fire Pump 210 (Pump 200 and Pump 210 are in parallel mode).


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                  Innovyze’s Water Network and Operational Systems User Group 2014, Adelaide, Australia

                  On Tuesday 5th August Innovyze’s Water Network and Operational Systems Modelling User Group was held at SA Water’s offices in Adelaide.

                  Delegates from around Australia and New Zealand attended to see first hand to view the Operation Decision Support System that SA Water have successfully implemented.  South East Water presented on how they have automated their External Fire Flow Requests, and MWH gave some examples of complex scripts they have developed for a couple of different clients.

                  Innovyze thanks all those who presented and attended. Special thanks to SA Water for providing the facilities for the day, and showing the control room and systems to the delegates.

                  For more information please click on the images below.


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                    InfoNet Mobile – Modifying the Extent for Viewing a Report on the Map

                    When you search and find or select to view a report on the map a default extent is used to show the reports location. It is possible to modify the extent at which the map is displayed when viewing a report. This option is a map specific setting so please consider this when setting up multiple applications or maps.

                    Below is an example of the where the setting can be useful and how it can be modified.

                    When you want to see a report on the map you can right click on the report from the list in your saved or completed view and select the option to view report on map.

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