InfoWorks WS – End of Life FAQ

With the release of InfoWorks WS Pro in 2016, Innovyze delivered the next generation of InfoWorks WS, a significantly refined product using the latest technology and specifically designed to provide all existing InfoWorks WS users with a simple upgrade path from InfoWorks WS to the newer, more powerful, InfoWorks WS Pro platform.

Development of InfoWorks WS started in mid 1990’s with the first version commercially released in October 1998. InfoWorks WS has served the industry very well for many years now, however, many of the underlying technology components are reaching the end of their useful life.

A decision has been made to cease development of InfoWorks WS and retire the product from our portfolio of active products. Its retirement date was 17 January, 2017, and we are no longer selling new licenses of InfoWorks WS. Innovyze will continue to provide support for existing InfoWorks WS users with valid annual maintenance contracts until 31st December 2017. After that date we will not be providing support for InfoWorks WS.

This document aims to provide answers to the questions that you may have regarding the sunset of InfoWorks WS.

Can I continue to use InfoWorks WS?

Absolutely! We are not terminating any valid InfoWorks WS licences, it’s just that we are no longer selling new InfoWorks WS licences. Full support and maintenance for existing valid licence holders will continue until 31 December, 2017, and even after that, existing InfoWorks WS users can continue to use their InfoWorks WS licenses, but will no longer receive product updates or support.

Is there any loss of functionality when moving from WS to InfoWorks WS Pro?

No. Everything that you currently do in InfoWorks WS can be done in the new InfoWorks WS Pro (from v2.0). There is no loss of features, functionality or modelling capability when migrating from InfoWorks WS to InfoWorks WS Pro. In fact, InfoWorks WS Pro contains a number of significant enhancements. In short, you will still enjoy all the comprehensive features of InfoWorks WS, but with a richer user experience.

How much does it cost to move from InfoWorks WS to InfoWorks WS Pro?

The cost to migrate depends on the ‘size’ of your existing license of InfoWorks WS. Until 1 August, 2017, all existing InfoWorks WS users can upgrade to InfoWorks WS Pro for the difference in price between the two products (that is, you will receive full credit for your old InfoWorks WS licences, no matter when they were acquired).

What enhancements does InfoWorks WS Pro offer over InfoWorks WS?

Standard features of InfoWorks WS Pro include a Google Maps Finder, undo and redo of edits, multiple concurrent simulations, distributed simulations, an unrestricted workgroup database, a result selector object, a new Generalised Multi-Run (GMR) simulation type, and many more advantages.

One of the major improvements is the ability to run multiple simulations concurrently on a single computer with a single license, a useful modelling feature not available in InfoWorks WS.

For example, InfoWorks WS can queue multiple simulations but can only complete them sequentially, with each simulation run one at a time.

InfoWorks WS Simulation Manager

In contrast, InfoWorks WS Pro completes these simulations simultaneously, which is a particularly efficient use of resources with a multiple processor and multiple core computer.

InfoWorks WS Pro Simulation Manager using multiple cores on a single computer

If you own multiple licenses, then you can create a pool of licenses that can be utilized by any networked computer with the Water Supply Manager installed.

InfoWorks WS Pro using remote Simulation Agents on multiple computers simultaneously

Can I keep my existing copy of InfoWorks WS while I get up-to-speed with the new InfoWorks WS Pro software?

Yes, we allow those upgrading to InfoWorks WS Pro to retain their existing InfoWorks WS licence(s) for an agreed period of time after taking delivery of InfoWorks WS Pro. This is so that existing InfoWorks WS based project work can be completed while getting up to speed with the new InfoWorks WS Pro software.

How do I convert my old InfoWorks WS models to InfoWorks WS Pro models?

It’s a quick and simple process that requires just a few clicks of the mouse. A special database migration file is produced from an existing InfoWorks WS master database in the InfoWorks WS Administrator (v17.0.2 or above), and does not require an InfoWorks WS license. The special migration file (*.ws2wsp) can be subsequently imported directly into the new InfoWorks WS Pro master database.

If my InfoWorks WS database is really old do I need to update it in InfoWorks WS before converting it to InfoWorks WS Pro format?

If the InfoWorks WS database is from an old version of InfoWorks WS (pre-v17.0.2), is necessary that you update it to the latest release of InfoWorks WS before you create the special migration file. The database can be updated using the InfoWorks WS Administrator, which does not require a formal licence (i.e. no dongle or soft licence needed to perform this task).

If I decide to keep using my existing InfoWorks WS licence for now, will it work on future editions of the Windows Operating System?

We cannot guarantee this outcome. Looking forward 3 to 5 years, it’s not difficult to foresee a situation where Microsoft drops support for 32-bit applications in one of its forthcoming Operating System updates. InfoWorks WS is a pure 32-bit software application and will not be re-engineered into a 64-bit program. If a future edition of Windows ceases supporting 32-bit applications, InfoWorks WS will no longer run on that OS platform. InfoWorks WS Pro has been a 64-bit application since its first release in 2016, so it will not be affected by any move away from a 32-bit architecture by Microsoft in the years to come.

Are there any obvious technical limitations to using InfoWorks WS in the future?

It’s generally accepted that demands on memory usage will inevitably increase as time goes on. The 32-bit Operating System can only manage a maximum of 4GB of RAM, and 32-bit software applications can typically only use up to 3GB of that RAM. This restriction applies even if you run a 32-bit application on a 64-bit Operating System. By comparison, 64-bit applications can access much larger amounts of memory (you are only limited by the amount available on your PC).

The same applies for the databases that underpin InfoWorks WS and InfoWorks WS Pro. In InfoWorks WS, the database size limit is 2GB, because that is the maximum size of a Microsoft Jet database. In 1998, no one dreamed this would ever be a problem. Less than 10 years later, it was already becoming an issue for many organizations. There is no size limit to the InfoWorks WS Pro database as you are limited only by the size of the Hard Drive on which the database is stored.

Here are the key highlights:

  • InfoWorks WS Pro is the next generation of InfoWorks WS and is a brand new 64-bit application.
  • There is no loss of functionality or data when migrating from InfoWorks WS to InfoWorks WS Pro.
  • InfoWorks WS Pro includes a number of significant productivity enhancements, including parallel processing of simulations, a Generalised Multi Run type, Undo and Google Maps linked search capabilities.
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    About Luca Serena

    Luca Serena is the Product Manager for Water Distribution at Innovyze. Since joining Innovyze back in 2014, Luca has been working within the Clean Water industry, at first as part of the sales team and more recently moving into Product Management.
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