Author Archives: Nicole Hathorn

Why is the ‘GIS Layer Control’ Unavailable?

When you right click on your GeoPlan, you may notice that your GIS Layer Control option is grayed out and unavailable. To fix this problem, first, make sure that your Map Control is not set to ‘None’ (Tools>Options>GeoPlan). You can … Continue reading

Posted in General, InfoNet, InfoWorks ICM | Tagged , , , , | Comments Off on Why is the ‘GIS Layer Control’ Unavailable?

Adding an HGL Line From Another Simulation to a Long Section in ICM

When viewing the HGL line on a long section profile, you may wish to compare it to the HGL line from another simulation on the same profile plot. To do this: Open one long section from one set of simulation … Continue reading

Posted in InfoWorks ICM | Tagged , , , | Comments Off on Adding an HGL Line From Another Simulation to a Long Section in ICM

What To Do If You Get ‘Record Not Found In Local Datastore’ Error

Once in a while, when committing changes to a network in InfoWorks ICM or InfoNet , you may receive an error such as this one: There are several reasons why this problem may have occurred. Innovyze has resolved many of these … Continue reading

Posted in InfoNet, InfoWorks ICM | Tagged , , , | Comments Off on What To Do If You Get ‘Record Not Found In Local Datastore’ Error

Dealing With Some Common Invalid Signature Errors

Upon opening InfoWorks ICM or InfoNet or a master database within one of these software platforms, you may encounter an Invalid Signature error preventing you from working in your database. If the error reads something like: INVALID SIGNATURE followed by … Continue reading

Posted in InfoNet, InfoWorks ICM | Comments Off on Dealing With Some Common Invalid Signature Errors

Preprocessing Error When Attempting to Run a Simulation in InfoWorks ICM

When attempting to run a simulation, you may receive a Preprocessing error that looks something like this: FAILED – Pre-processing failed: Failed to open database: \\servername\seriesoffolders\database.icmm – Access to \\servername\seriesoffolders\database.icmm was denied This problem is related to the fact that … Continue reading

Posted in InfoWorks ICM | Comments Off on Preprocessing Error When Attempting to Run a Simulation in InfoWorks ICM

How to Convert Your Standalone Database to a Workgroup Database in InfoNet or InfoWorks ICM

InfoWorks ICM and InfoNet were designed to allow for multi-user access and editing within a “workgroup” structure. When a database resides anywhere other than a user’s local machine, it should be set up as a workgroup database rather than a … Continue reading

Posted in InfoWorks ICM | Tagged , , | Comments Off on How to Convert Your Standalone Database to a Workgroup Database in InfoNet or InfoWorks ICM

New Feature Highlight in InfoNet and InfoWorks ICM – Spatial Bookmarks

You can now create and save spatial bookmarks in InfoNet (v14.0) and InfoWorks ICM (v4.0). This is especially nice when working in very large networks. To open and dock the Spatial Bookmark Window, simply click on the ‘spacial bookmarks window’ button. … Continue reading

Posted in InfoNet, InfoWorks ICM | Tagged , , , , , , | Comments Off on New Feature Highlight in InfoNet and InfoWorks ICM – Spatial Bookmarks

Pipe Status Choice List Change in InfoNet v13.0

If you have upgraded to InfoNet v13.0, you may have noticed that the Pipe Status field no longer offers the same choices in its dropdown list as it may have offered previously. This is because, in older version of InfoNet, … Continue reading

Posted in InfoNet | Tagged , | Comments Off on Pipe Status Choice List Change in InfoNet v13.0

InfoNet Network Navigation Tip

On the Geoplan, you have zoomed to a pipe where you KNOW there is CCTV Survey. You can even access it via the CCTV Survey grid, but why can’t you use the Property tool to click on it and view … Continue reading

Posted in InfoNet | Tagged , , | 1 Comment

InfoWater Feature Highlight – Google Maps Link

If you have ever closely inspected your water model after data import and/or demand allocation, you might have run into some questions that can only be answered if you were actually in the field or had a street view of … Continue reading

Posted in InfoWater | Tagged , | Comments Off on InfoWater Feature Highlight – Google Maps Link